March 5, 2011

Why I Love My Job: Part 1

For anyone who doesn't know, I am the Trainer at Lehman's.  May 7, 2011, will mark my 10th year at Lehman's.  It's hard to believe that it's been that long!  I've been really thankful for a lot of things lately, and one of those things is my job.  I know that not a lot of people can say that they love their job, but I can definitely say that!  I thought I would take some time to think about why I love it so much. Note: this is written only from my personal experiences.

A Little Background Info
Mural that I painted in the CSR Dept.
I started out as a CSR (Customer Service Representative) at Lehman's.  All I can say about being a CSR is: it's HARD!  Unless you are or have ever been a Lehman's CSR, you have no idea just how hard it is.  You are pretty much expected to know everything about everything, whether it's "Lehman's-related" or not.  You have to be a customer service rep (obviously), but also other things not necessarily in the title like: product specialist, order taker, phone operator, salesperson, problem investigator, therapist (weird but true...some customers just want someone to listen to their problems), GPS, travel agent, phone book, and not to mention doing many of these things at the same time!  It's so many jobs rolled into one.  During the busiest times of the year, there isn't even time to breathe between calls...they just keep coming!

Why I Love My Job: Part 2

...Continued from "Why I Love My Job: Part 1"

So, let's get to it.  Here are 10 reasons why I love my job (in no particular order).
Note: this is written from only my own personal experiences.

1. Teaching!  I get to teach, and even have my own "classroom"!

I went to school to be a teacher, but I never dreamt I would be able to combine my love of teaching and my love of working at Lehman's.  I used to love the look on a child's face when they learn something new.  Teaching adults is a little different, but it still gives me a good feeling to teach them new things.  All the things that I help them learn, helps them to do their jobs better, and that's a good feeling.

I teach employees new software programs, new procedures, and much more.  I also teach new employees how to use Lehman's voice mail and email.  But the thing closest to being a school teacher is the product training that I do.  I have designed the entire "curriculum" which includes a lesson and a test.  Just like a teacher, I then get to grade the tests. Right now, our current certifications include: Food Preservation, Grain Mills, Lighting, Water Filters and Water Pumps.  10 years ago, I never imagined that I would know enough about any of these things to be able to teach other people about them!

I also have my own "classroom", or Training Room as I call it.  This is where I do a lot of my training that takes places at our Dalton location.  We have 4 computers, so it also functions as a computer lab for web-based training.


February 1, 2011

About A Girl: My Life in Song Titles

The other day, one of my Facebook friends posted a note with a fun game to pass on to others.  Normally, I hate those kinds of things, and for the most part, I think they're pretty dumb.  However, this one looked interesting, so I read the challenge.  

It said to take your iPod and put it on shuffle.  Then for each question, you were to press "Next", and write the song title that comes next, no matter how silly it sounded.  I read through the answers that she came up with, and while some didn't make any sense.  I was surprised how funny some of them turned out.  So I decided to try it for myself.

Turns out, it was actually kind of fun!  The more I got to thinking about it, I realized that I knew of some songs that I love that actually would answer these questions to describe me.  Because I'm not very good at talking about myself...I thought this could be a fun way of doing just that.

I decided to go a step further, and delete/change some of the questions, as well as add a couple of my own, to better describe myself.  I liked the random idea, so I'm including what songs came up randomly, as well as the songs that I chose that actually best described me (most songs are actually currently on my mp3 player, but some are just from my mp3 music library).  Keep in mind, I chose songs mostly for the title alone, not necessarily what the song is about.  I liked the song titles are to playlist.com, where you can actually listen to the song if you want.  Unfortunately, I couldn't find all of my songs. :(

And, YES the random songs, were actually what came up...I didn't cheat!

Try it yourself...and enjoy reading my list!

1. What should the title of this be?

January 30, 2011

The beginning...

For the longest time, I have wanted to start a blog...even though I wasn't sure what I would write about.  So as a kind of "New Year's Resolution", I decided to set up a blog...even if I didn't have anything to write yet. 

One thing that I've realized, is that it's so much easier to write blog articles for the employee blog, Lehman's Latest at work.  Because my life's not that interesting, this might just be something I do to amuse myself.  We'll see!

PS: I've set up my music player with some of my all-time favorite songs.  Enjoy!